Operating out of Greater Montreal, our team of three dedicated partners brought together diverse backgrounds in IT, software engineering, and digital marketing to solve a tangible problem: the daily chaos of disconnected restaurant systems.
For years, we watched independent restaurant owners and multi-location operators struggle with the same recurring bottlenecks. During high volume dinner rushes, staff members were forced to split their attention between in-person diners and ringing phones. Every missed call meant a lost order, an unbooked table, or an aggravated guest. At the same time, front-of-house teams juggled multiple standalone tablets, fragmented third-party booking systems and isolated point-of-sale setups.
We recognized that the hospitality sector didn’t need another isolated gadget. It needed a cohesive, unified restaurant automation company capable of linking intelligent front-of-house customer communication directly to kitchen execution.
Bridging Front-of-House Communication with Line Execution
Hospitality runs on precision, speed, and exceptional guest experiences. When communication channels are disjointed, tickets get delayed, orders arrive misconfigured, and labor expenses balloon. To solve this operational strain, we engineered a unified digital ecosystem where AI voice intelligence and table management operate in complete harmony with your kitchen.
Through our dedicated platforms: Sofia, Yasna, and Mulberry, we provide end-to-end automation designed specifically for high volume dining environments:
• Sofia (Bilingual AI Voice Host): Serves as your 24/7 front-desk concierge, managing high call volumes, securing direct table bookings, and answering guest questions in both English and French without placing customers on hold.
• Yasna (AI Phone Ordering Specialist): Automates takeout phone orders with conversational accuracy, handling complex menu customizations, offering smart upselling options, and sending orders straight to the prep station.
• Mulberry (Commission-Free Reservations): Delivers centralized floor management, real-time table assignments, automated SMS reminders to curb no-shows, and guest data ownership without third-party fees.
• Direct POS Integration: By connecting our voice agents directly into Tamio POS, every reservation update and takeout order syncs instantly across your terminals, removing the manual re-entry that slows down staff during service rushes.
Hands-On Deployment Built for Modern Operators
Unlike conventional software vendors that hand over a login link and leave busy operators to configure technical settings alone, our restaurant automation company provides full end-to-end onboarding. We personally build your custom menu configurations, train conversational models on localized terminology, and fine-tune table seating logic directly to match your unique dining room.
By offloading repetitive phone interruptions and manual data entry, Kentro Systems gives your team the freedom to focus on what matters most: serving exceptional meals and delivering memorable hospitality to the guests inside your doors.
-
Dedicated restaurant automation company
-
One Powerful Ecosystem
-
Seamless Operational Flow
