Mulberry Features
Take complete control of your dining room.
Replace the pen and paper chaos with a centralized digital dashboard. Track incoming guests, manage walk-ins, and optimize your seating arrangements instantly.
SEAMLESS INTEGRATION
Turn online traffic into seated guests instantly.
We make it incredibly simple for your clients to book a table online. Whether they find you through local search or your homepage, the Mulberry widget connects them directly to your live availability, instantly updating your host stand's dashboard without any risk of double-booking.
- Website Booking Widgets
- Google & Social Media Links
RESERVATION MANAGEMENT
Total control over your daily bookings.
Manage your dining room effortlessly with a centralized, real-time dashboard. Instantly track your total bookings, expected guests, and cancellations, while easily filtering between lunch, dinner, and specific venue locations to keep your service running smoothly.
- Real-Time Guest Metrics
- Lunch & Dinner Service Filters
- Multi-Location Support
- Instant Status Tracking
INTERACTIVE HOST VIEW
Visualize your dining room in real time.
Manage your restaurant's flow with a fully customizable, interactive floor plan. Instantly see color-coded table statuses, seamlessly switch between different dining zones like your main room or terrace, and seat walk-ins with a single tap.
- Custom Dining Zones
- Color-Coded Table Statuses
- Quick Reservation & Waitlist Toggles
MONTHLY CALENDAR OVERVIEW
Visual activity levels at a glance.
Dive into the details of any specific date right from the calendar view. See exactly how many bookings and guests are expected, easily track pending versus confirmed reservations, and click into any active day to view the complete seating breakdown.
- Color-Coded Activity Levels
- Clickable Daily Details
- Track Total Guests & No-shows
- TMonthly Metric Dashboard
GUEST MANAGEMENT
Build a rich database of your loyal guests.
Automatically track your customers' complete journey from their very first booking. Monitor individual visit frequencies, log historical no-shows to protect your bottom line, and access detailed guest profiles instantly to provide a highly personalized dining experience.
- Customer Detail Views
- Visual SMS & Email Badges
- No-Show Risk Flagging
- Instant Profile Search
BUILT-IN MARKETING
Turn past guests into repeat diners instantly.
Turn past guests into repeat diners instantly. Drive more covers on slow nights by composing custom email or text campaigns, or save time by selecting one of our pre-built promotional templates. Seamlessly embed a tracked "Reserve now" button into your emails, and let our detailed campaign history show you exactly which promotions are filling your tables.
- Email & SMS Channel Options
- Detailed Campaign History
- Pre-built promotional templates
- English & French Targeting
VISUAL REPORTING
Track your booking channels at a glance.
Understand exactly when your dining room hits capacity. Our intelligent insights automatically isolate your absolute busiest days of the week, peak booking hours, and historical record days. Best of all, see exactly how much workload is lifted by tracking the precise percentage of reservations managed independently by your integrated AI agents & different media channels.
- Daily Volume Breakdown Charts
- AI Agent Performance Tracking
- Media Channels Tracking
- Flexible Date Range Filtering
COMPLETE FLOOR CUSTOMIZATION
Map your dining room with absolute precision.
Whether your venue features a cozy main dining room or a sprawling multi-level layout, Mulberry scales perfectly with your space. Easily add separate tabs for your main floor, outdoor terrace, and private event rooms so your host stand can navigate the entire property without confusion.
- Intuitive Drag & Drop Grid
- Custom Table Shapes
- Tabs for Patios & Rooms
- Architectural Decor Markers
PLATFORM CONFIGURATION
Configure your entire operation from one powerful dashboard.
Mulberry's backend is designed for complete flexibility and effortless management. Whether you need to adjust your weekly availability, launch a brand-new restaurant location, or securely manage your staff's access levels, everything is centralized in one intuitive dashboard. Set your operational boundaries once and let the software enforce them automatically.
- Custom Daily Guest Capacities
- Weekly Schedule Grid
- Centralized Multi-Venue Directory
- Independent Branch Configuration
- Tiered Roles (Host, Manager, Owner)
- Real-Time Staff Login Tracking
- Instant Activation/Deactivation
- Architectural Decor Markers
- Integrated POS Waiter Statistics
- Custom Bilingual Booking Policie
- Strict Capacity & Duration Limits
- Dark and Light Mode
Ready to transform your front desk?
Schedule a quick walkthrough with our team to explore the reservation dashboard and see how easily it integrates into your daily operations.
Book a Mulberry demo