Yasna FAQ
Everything you need to know about Yasna.
Got questions about how our AI order agent works or her direct Tamio POS integration? Find clear answers right here.
Phone Management & Pricing
You are only billed for the exact active conversation time Yasna spends taking orders ($0.30/min). There are no hidden fees, retainers, or charges for idle time between calls.
Yes. Yasna features native bilingual support, allowing her to fluidly switch between French and English mid-conversation to accommodate your local customers and ensure flawless order accuracy.
Not at all. With our 15-second hybrid fallback system, your staff can answer the phones first. If they are too busy to pick up during a dinner rush, Yasna automatically intercepts the call so you never miss a sale.
Yasna is trained on your exact menu logic. She seamlessly calculates pricing for half-and-half pizzas, captures critical allergy notes, and recalculates the cart total dynamically as customers add or remove items.
Yasna can handle multiple simultaneous calls effortlessly. Unlike a human host who has to place people on hold or let the phone ring out, Yasna answers every single caller immediately, ensuring you never lose a frustrated customer to a busy signal during peak hours.
No. Our standard $0.30/min tier is completely pay-as-you-go. Because you are only billed for active conversation time when Yasna is taking orders, you are never locked into restrictive long-term contracts or forced to pay for idle labor during slow shifts.
Tamio POS Integration & Setup
Yasna syncs seamlessly with your Tamio POS system. The moment a customer completes their phone order, the finalized ticket is automatically routed straight to your kitchen printer without any staff intervention.
Yes. Yasna uses live data from Google Maps to calculate real-time delivery distances and ETAs based on your specific rules. If a caller is outside your configured radius, she politely informs them that delivery isn't possible.
Every interaction is tracked in real-time through a dedicated Jira ticketing dashboard. You gain total transparency to review call logs, read full text transcripts, and ensure perfect accuracy across all your orders.
Absolutely. While human staff often skip upselling during a chaotic rush, Yasna never forgets. We configure her to offer strategic add-ons or time-specific lunch specials on every single call, consistently increasing your average ticket size.
Our team handles the technical heavy lifting, allowing you to go live in a matter of days. We map your Tamio POS menu, configure your specific delivery zones, and thoroughly test the live Jira ticketing sync before you launch.
It happens automatically. Because Yasna pulls live data directly from your Tamio POS database, any changes you make to your pricing or menu items sync instantly no manual updates or configuration files required.
Ready to Let Yasna Handle the Rush?
Connect your lines today and let Yasna guarantee consistent upselling and accurate orders on every single call.